• Timeframe: Returns must be initiated within 5 days of delivery.
• Condition: Items must be unused, unwashed, and in original packaging with tags intact.
• Exchanges: We do not offer direct exchanges. Please return the item and place a new order.

If you receive a damaged, defective, or incorrect product:

For returns due to customer reasons (size change, quality expectations, or design preference), select your mode during booking. This choice is final.

*Note: Refunds are calculated based on the actual amount paid (after discounts/coupons), not the MRP.

Refund mode cannot be changed once the return request is initiated.

• Timeline: Refund is processed within 24–72 hours after the pickup is successfully completed.
• Strict Verification: If the product is found damaged (unreported), mismatched, or the quantity is incorrect, the pickup will be cancelled.
• Liability: We are only responsible for items officially booked in the return request.

If reverse pickup is unavailable in your area, ship the parcel to our warehouse:

• Wallet Refund: Courier charges will be reimbursed to your Wallet after verification.
• UPI Refund: No extra deductions apply as the customer pays the courier directly.
• Timeline: Refund issued only after the parcel is received and verified at our warehouse.

Return Warehouse Address:

GS LIFESTYLE
Basement, Hadbast No. 71, Rahon Road,
Prem Colony, Village Meharban, Ludhiana, Punjab 141008

• Timeline: Refund takes 9 days after warehouse verification.
• Deductions: A Rs.150 deduction applies to both Prepaid and COD orders for UPI/Bank refunds.

⚠️ Refund mode cannot be changed once the return request is initiated. If you prefer a UPI/Bank refund instead of Wallet credit, please inform us before placing the return request by contacting us at:

• WhatsApp
• Instagram
• Gmail